FREQUENTLY ASKED QUESTIONS
Customer Sevice: Miss. Dolly
Address: 310 Allen Street, Springfield, Massachusetts, 01108
Tel: +(1)(518) 316-4448
We are available in the following time zones:
▶Monday--Friday: 9:00AM-11:00 PM EST
▶Saturday-Sunday: 9:00AM-5:00PM EST
Generally, we will reply within 24 hours(business days). If you are not satisfied with our reply, especially since our personal information processing behavior has damaged your legitimate rights and interests, you can get in touch with Dolly.
We use Square for payment and the following cards are supported: American Express, Visa, Mastercard, and JCB. All payments must be made by above.
Refunds generally appear within 1-2 business days. The timeframe is dependent on the payment platform you used issuing institution, not us.